SalonPilot It is a comprehensive appointment management and scheduling platform for nail salons, designed to maximize daily customer numbers through intelligent scheduling tools.
The biggest difference of SalonPilot is intelligent appointment scheduling systemWhen a customer selects a technician who is busy, the system doesn't simply say "no slots available"—it automatically finds another option. Switch flexible appointments to other technicians with similar skills., This ensures that appointments are made available at the exact time the client needs. As a result, the salon receives the maximum number of appointments per day instead of having empty chairs while clients are turned away. For clients who choose "any stylist," the system allocates appointments accordingly. fair turn-based queue, This ensures that clients are evenly distributed among the technicians. Physical resources such as rooms and pedicure chairs are also checked and automatically rearranged to ensure there is never any duplication, even with group bookings and multi-step service packages.
Other notable features:
- Book appointments online across multiple branches. — Each salon has its own booking page and brand on the same platform; group bookings are supported (1–3 people), with each person choosing their own service and stylist but within the same time slot.
- Visual administrative calendar — Drag and drop, change time, change technicians, split one service between two technicians, block break times; available in desktop, mobile, and separate iOS apps with push notifications.
- Automatic reminders Via SMS and email, instant appointment confirmation, along with SMS marketing campaigns (birthday greetings, promotions).
- Kiosk check-in Customers can self-assign themselves to a table when they arrive at the salon, including groups.
- Payment & Gift Card — Integrates Stripe, sells and redeems gift cards online and at the counter, handles deposits for reservations, calculates tips and commissions for barbers.
- Reporting & Operations — Revenue, commissions, technician timekeeping, customer feedback, salon owner/receptionist access control.
